By paying for the document or sending a confirmed order, the buyer acknowledges and agrees to these terms and conditions. The price of the goods in question is determined according to the seller's current price list.
1.1 These general terms and conditions (hereinafter referred to as "GTC") apply to business relations between the buyer and B.E.K. spol. s r.o., with its registered office at Škroupova 933, 430 01 Chomutov, ID number 43226485 (hereinafter referred to as the "operator" or "seller") concluded through the electronic store system www.bek-cv.cz (hereinafter referred to as the "system").
1.2 The GTC govern the rights and obligations of the parties to the purchase contract concluded remotely via the server www.bek-cv.cz between the seller and the buyer.
1.3 The rights and obligations of the parties to the purchase contract are governed by the legal regulation of the purchase contract pursuant to the provisions of § 588 et seq. in conjunction with the provisions of § 612 et seq. Act No. 40/1964 Coll., Civil Code.
1.4 In the system, the Buyer is understood to be a natural or legal person who, after his/her own authorization, sent an electronic order processed by the store system.
1.5 An electronic order is understood to be a sent electronic form containing information about the Buyer, a list of ordered goods from the e-commerce offer and the price of these goods, processed by the store system or an e-mail sent to the Seller's address.
2.1 The validity of an electronic order is conditional on the true and complete completion of all data and requirements required by the form, including telephone contact.
2.2 All received electronic orders are considered a draft contract and are considered binding.
2.3 The purchase contract, on the basis of which the sale of goods is carried out by the seller to the buyer, is created on the basis of a binding confirmation of the order in the system. An order (or part thereof) confirmed by the seller by e-mail is considered binding for both parties, unless there is a breach of the conditions agreed upon at the time of confirmation, and then a relationship between the customer and B.E.K. spol. s r.o.
2.4 The essential conditions are considered to be, in particular, the content of the order (precise specification of the goods and their quantity), the price of the goods and transport, the method of delivery, the method of payment for the goods.
3.1 Cancellation of the order by the buyer
The buyer has the right to cancel the order without giving a reason at any time before its binding confirmation by the seller. After the binding confirmation of the order, only if the seller fails to meet the agreed delivery conditions. In the event of cancellation of a confirmed order, the buyer is obliged to compensate the seller for the damage incurred by this action. The seller will exercise the right to compensation for damages mainly in the case of purchasing goods "to order", which had to be procured at the customer's request or in the case where demonstrable costs have already been incurred in connection with securing the goods. The cancellation fee may be up to 50% of the total price of the goods.
3.2 Cancellation of the order by the seller
The seller reserves the right to cancel the order or part of it in the following cases:
* In the case of a cash on delivery order, the order could not be confirmed in a binding manner (incorrectly specified telephone number, unavailable, does not respond to emails, etc.).
* If the buyer has not taken delivery of the goods in the past or has otherwise violated the terms and conditions
* The goods are no longer produced or delivered or the price of the supplier of the goods has changed significantly. If this situation occurs, the seller will immediately contact the buyer in order to agree on further action. If the buyer has already paid part or all of the purchase price, this amount will be transferred back to his account or address within 15 calendar days.
4.1 Withdrawal from the purchase contract by the buyer
The buyer has the right, in accordance with the Act on Consumer Protection in Mail Order Sales No. 108/2000 Coll., to withdraw from the purchase contract within 7 working days of receipt of the goods. In the event of exercising this right, the buyer is obliged to comply with the conditions and procedure specified in point 4.2. GBTC.
4.2 How to proceed in the event of withdrawal from the purchase contract
Given that in the event of withdrawal, the contract is cancelled from the beginning, the supplier shall return or replace all mutually accepted performance to the buyer and the buyer to the supplier.
If the customer decides to withdraw from the contract within the period specified in point 4.1, he is obliged to comply with the following conditions:
* Contact us (see contact) with a request to withdraw from the contract, stating the order number, name and surname, date of purchase and his account number or address for refund.
* If the buyer has already received and accepted the goods, he will send them back to our address specified in the contact section under the following conditions:
o the goods must be in their original undamaged packaging (with intact protective foil)
o the goods must not be used
o the goods must be undamaged
o the goods must be complete (including the package leaflet and the like)
send it together with the proof of purchase - invoice
If all the above conditions for returning the goods are met, we will transfer the money for the goods to your account no later than 14 working days after physical receipt of the goods.
The goods must be sent registered and insured, as we are not liable for any loss on the way to us. Cash on delivery shipments will not be accepted.
If any of the above conditions are not met, the order will not be cancelled and the goods will be returned at the sender's expense.
5.1 The price of the products is the price including 21% VAT
5.2 The prices of postage and packaging are listed in point 6
6.1 The company B.E.K. spol. s r.o. does not charge packaging, only postage.
6.2 The postage price is listed including VAT and is determined from the resulting order amount after all discounts as follows:
6.3 Postage is not charged for personal collection.
6.4 Postage for deliveries to the territory of the member states of the European Union, or other countries is determined individually based on a written agreement (by email) between the buyer and the seller.
7.1 By one-time transfer from the account to the bank account of B.E.K. spol. s r.o. stated in the email notification.
7.2 By cash on delivery upon receipt of the goods.
7.3 In cash at the company's headquarters based on the invoice and the issued receipt.
7.4 If the price for the delivered products is not paid in full, the seller has the right to interrupt further deliveries of goods until the price is paid.
8.1 Deliveries of the subject of performance (ordered goods) will be dispatched as soon as possible, depending on the availability of products and the operating capabilities of the seller.
8.2 Each customer is informed of all changes in the order status by email.
8.3 The goods are delivered via PPL or Zásilkovna. The shipment with the goods always includes an invoice.
8.4 The goods are also available for personal collection at the registered office of B.E.K. spol. s r.o.
8.5 The ownership of the products is transferred to the buyer upon their acceptance and payment of the purchase price.
8.6 We deliver the goods exclusively within the territory of the Czech Republic.
9. Warranty conditions and complaints procedure
9.1 These complaints procedure apply to goods that were purchased from B.E.K. spol. s r.o. and whose complaint was made within the warranty period of 24 months from the date of purchase of the goods.
9.2 An invoice (sales receipt) is attached to each item purchased from B.E.K. spol. s r.o. upon delivery to the buyer, which also serves as a warranty document.
9.3 When receiving the goods, the buyer is obliged to check the following:
* Whether the product is the one that was ordered (if the product was not ordered, do not unpack or open the goods, otherwise it will not be possible to exchange it)
* Whether the product is in an undamaged condition, i.e. whether it has an obvious defect
* Whether all its individual parts are working
The warranty does not apply to defects in the goods caused by improper use, storage or damage to the goods by the buyer. The packaging and contents of the product must not be mechanically damaged (mechanical damage means damage to the product that could not have occurred through normal use of the product for the purpose for which it was manufactured).
The buyer is obliged to claim the claimed goods under the above conditions at the following address:
B.E.K. spol. s r.o.
Škroupova 933/30,
430 01 Chomutov, IČO 43226485
10.1 The company B.E.K. spol. s r.o. points out that the information provided on www.bek-cv.cz are partly taken from third parties, may contain inaccuracies and may be updated without prior notice.
10.2 B.E.K. spol. s r.o. may change the products and services described on its website at any time without prior notice and does not guarantee the factual accuracy of their content.
10.3. B.E.K. spol. s r.o. is not liable to another party for direct, indirect or special damages caused by the use of information from its or linked websites.
11.1 B.E.K. spol. s r.o. is fully governed by Act No. 428/2002 Coll. on the protection of personal data in information systems. Our company respects your privacy. In order to offer you valuable services, however, we need to know some of your personal data. We protect this data from misuse and guarantee that your contact information and data about your purchases will never be provided to any third party.
11.2 By using this online store, you agree to the collection and use of information about you and your purchases under the conditions set out above.
11.3 Our online store reserves the right to withdraw from the security guarantee in the event of an attack on the server by an unknown perpetrator (Hacker). Only in such a case do the above data handling rules not apply.